Privacy Policy

When you use Open Visa Global's services, we may collect the following information:

• Personal Details — Full name, date of birth, nationality, passport number, and contact information (phone, email, address).
• Travel Information — Destination country, travel dates, purpose of travel, previous visa history, and travel itinerary.
• Financial Documents — Bank statements, employment letters, and sponsor information as required by embassy guidelines.
• Technical Data — IP address, browser type, device information, and cookies when you use our website.
• Communication Records — Messages exchanged via WhatsApp, email, or our contact form.

We use your personal information to:

• Prepare, review, and optimise your visa application documents.
• Communicate with you about your application status and requirements.
• Schedule and manage consultation appointments.
• Send visa tips, policy updates, and travel advisories (only with your consent).
• Improve our services through anonymised analytics.
• Comply with legal obligations and resolve disputes.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with:

• Visa Application Centres — VFS Global, TLS Contact, or equivalent centres as required for your application submission.
• Embassies & Consulates — When required as part of the application process.
• Service Providers — Secure cloud hosting (Vercel, Supabase) and communication platforms that help us deliver our services.
• Legal Authorities — When required by law or to protect our legitimate interests.

All third-party providers are bound by data protection agreements ensuring your information remains secure.

Our website uses cookies and similar technologies to:

• Essential Cookies — Required for website functionality (session management, security).
• Analytics Cookies — Help us understand how visitors interact with our site (anonymised data).
• Preference Cookies — Remember your language and region settings.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

We implement industry-standard security measures to protect your data:

• All data transmissions are encrypted using TLS/SSL protocols.
• Access to personal data is restricted to authorised personnel only.
• Sensitive documents are stored in secure, encrypted cloud infrastructure.
• Regular security audits are conducted to identify and mitigate vulnerabilities.

While we take every reasonable precaution, no method of electronic transmission is 100% secure. We cannot guarantee absolute security of your data.

You have the right to:

• Access — Request a copy of the personal data we hold about you.
• Correction — Ask us to correct any inaccurate or incomplete data.
• Deletion — Request that we delete your personal data (subject to legal retention requirements).
• Withdrawal — Withdraw consent for marketing communications at any time.
• Portability — Request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at info@openvisaglobal.com.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically:

• Active clients — Data is retained for the duration of our service relationship.
• Completed applications — Records are kept for up to 3 years for reference and dispute resolution.
• Marketing data — Retained until you unsubscribe or request deletion.

If you have questions about this privacy policy or how we handle your data, please contact us: